Shipping

We are currently offering free standard worldwide shipping.  

All products are normally shipped within 1-3 business days. During holidays all orders may take a few extra days before being processed and shipped.

Estimated delivery time:

Sweden: 1-3 business days

Europe: 3-6 business days

Rest of the world: 4-12 business days

Please note that delivery times are provided as guidelines only. Shipping delays can occur after dispatch which are out of our control (eg. weather conditions, custom delays, holidays etc).

On international orders we are not responsible for any duty/import/taxes/customs/etc charges you may incur.

Returns

We want you to be happy with every product you purchase from us at noomistockholm.com. If you however need to return a product please follow the steps below.

If you wish to return a product please contact us at info@noomistockholm.com to initiate the return process. Include your order number along with the reason for the return. Once approved, we will contact you with mailing instructions.

Returned items can only be accepted within 30 days of the original shipment date. We accept returns on unopened items in their original conditions only. Shipping charges for the returned product(s) are the responsibility of the customer and shipping charges associated with the original order are not refunded in the case of a return. Once we have received the product, your refund will be processed and applied to your credit card or original method of payment. Please allow up to a week for the refund to appear.

We always strive for consistency, but please note that due to the high content of pure natural botanicals and extracts, colour and texture may vary in our products. We always advice to start using the products as soon as they are received since they are made in small fresh batches and does not contain any artificial preservatives. 

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